Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

If you live in one of the european countries you’re in luck! We offer free shipping for you. If you live outside of the EU the shipping cost will be displayed at the checkout window.

Which payment methods are accepted in the Online Shop?

We offer many different payment methods. To name a few: PayPal, credit card, debit card, invoice purchase.

How long will delivery take?

As minimals are a high quality product and the manufacturing happens in multiple process steps, the delivery times might not be as good as prime same day. For most of the time manufacturing takes 10-15 business days. You can add 2-5 days for shipping the Minimal to you. If you’re in a hurry or missed the timeslot for that best friends birthday don’t hesitate to contact us and we will find a way to get you the Minimal in time.

How secure is shopping in the Online Shop? Is my data protected?

We use state of the art data protection. Our Shop uses SSL Encryption for all website traffic. You can be assured a safe and clean checkout process.

What exactly happens after ordering?

Your ordererd Minimal goes into production on the same day. We choose the highest quality production method for our Minimals so it will last a lifetime. Once manufacturing is done, the Minimal will be shipped to the Minimals Headoffice where it will be joined by an elegant necklace. Well packed and provided with a tracking code, we will then send it to you.

Do I receive an invoice for my order?

You will receive an invoice right after the checkout process is successfully done.